Telesales Officer at Lopterra Services Limited

Job Title: Telesales Officer

Activities

• Lead Generation & Cold Calling: Identify and qualify prospects based on interest in renewable energy solutions.
• Telesales: Make outbound prospecting calls to potential or existing customers to inform them about a product or service using scripts
• Customer Engagement: Engage potential customers in meaningful conversations educate and respond to their enquiries to understand their energy needs.
• Follow up on customer leads and ensure all questions and concerns are addressed in a timely manner.
• CRM Management: Maintain accurate records of all sales interactions and transactions in the CRM system.
• Collaboration with other Teams: Work closely with the sales and marketing teams to align efforts and maximize sales opportunities and provide feedback on customer interactions, preferences, and market trends to inform marketing and product development strategies.
• Product Knowledge: Stay up-to-date with the company’s renewable energy product portfolio, features, benefits, and competitive advantages.
• Customer Relationship Management: Build and maintain strong relationships with potential and existing customer
• Reporting: Prepare and submit daily, weekly, and monthly sales reports to the Sales Manager, provide insights and suggestions for improving telesales processes and customer engagement.
• Set up appointments: Schedule meeting with prospective clients for sales team.

Candidate Profile

• Minimum of an HND/BSc. in Communications or Business Administration or other related fields.
• At least 1 year of cognate experience as a call center or telesales personel
• Excellent in spoken and written English
• Teachable and curious
• Problem solver, organized and self-starting
• Excellent listening and people management communication, negotiation skills
• Experience using Microsoft Office (Excel, PowerPoint, and Word)
• Experience using virtual meeting platforms such as Zoom & Google Meeting

Application Instructions:

The application deadline is 18th October 2024. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION