| View Jobs at Young Prodigy Humanitarian Organization |
| Full Time Jobs |
| Yobe |
| Posted 6 months ago |
Job Title: Complaints and Feedback Officer
Activities
- Manage the complaints and feedback mechanism, ensuring accessibility to all beneficiaries.
- Record and respond to complaints in a timely and respectful manner.
- Ensure confidentiality and follow-up on sensitive issues.
- Prepare reports on trends and suggest improvements based on feedback.
- Train staff and community members on feedback mechanisms.
Candidate Profile
- Bachelor’s degree in communications, social work, or related field.
- 2-3 years of experience in complaints handling or beneficiary feedback mechanisms.
- Strong conflict resolution and communication skills.
- Familiarity with humanitarian accountability frameworks.
Application Instructions:
The application deadline is 16th October 2024. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION”
Job Features
| Job Category | officer |