Manager at a Service Apartments Company – Brilliant Performance Solutions limited

Job Title: Manager

Activities

• Manage daily activities of an entire apartment complex (common areas, property, residents, employees, etc.)
• Evaluate and determine resident’s eligibility for housing
• Maintain and develop positive relationships with occupants
• Provide timely, courteous, and professional service to residents
• Maintain daily records of residents’ compliance with management policies
• Provide accurate and timely monthly reports to owners
• Ensure prompt response to resident concerns
• Establish, maintain, and update policies and procedures for each management department
• Ensure the maintenance of all apartments
• Maintain an updated inventory
• Maintain a high level of professional appearance
• Initiate, implement, and evaluate new staffing, training, and evaluation procedures
• Promote a positive employee culture
• Recruit, select, train, and evaluate employees
• Improve employee relations
• Assist in recruiting, training, and developing team members for assigned communities
• Manage marketing, leasing, and resident services staff, including scheduling, performance reviews, and salary reviews
• Implement policies and procedures and maintain appropriate records; ensure compliance with all applicable laws and regulations
• Promote positive resident relations with excellent customer service, while providing the highest level of personalized service
• Ensure that projects are completed on schedule
• Encourage resident involvement in community activities
• Promote business by personal contact.

Candidate Profile

• Bachelor’s Degree in business or a related field
• 5+ years’ proven experience in managing an apartment community
• Excellent communication, analytical, and problem-solving skills
• Excellent organizational skills
• Ability to prioritize and organize work while handling multiple tasks
• Demonstrated ability to effectively lead.

Application Instructions:

The application deadline is 24th October 2024. Therefore qualified and interested candidates should send their CV to: [email protected] or [email protected] using the Job Title as the subject of the mail.