Customer Service Representative at KyDAL Office Point (KOP)

Job Title: Customer Service Representative

Activities

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory / market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback.

Candidate Profile

• Candidates should possess an SSCE / NECO qualification with 1 – 5 years work experience.
  

Application Instructions:

The application deadline is 4th November 2024. Therefore qualified and interested candidates should send their CV to: [email protected] using the job title as the subject of the mail.