Account Officer at Excel and Grace Consulting

Job Title: Account Officer

Activities

• Establish and maintain strong relationships with customers.
• Provide timely and accurate information regarding account balances, invoices, and payments.
• Resolve customer inquiries and complaints promptly and efficiently.
• Prepare and issue accurate invoices to customers.
• Monitor and follow up on outstanding payments.
• Ensure timely and accurate recording of customer transactions.
• Assess credit worthiness of new customers.
• Monitor customer credit limits and collections.
• Take appropriate actions to recover overdue payments.
• Provide exceptional customer service through phone, email, and in-person interactions.
• Assist customers with account inquiries, changes, and disputes.
• Accurately enter and maintain customer data in the accounting system.
• Ensure data integrity and accuracy.

Candidate Profile

• Candidates should possess a BSc or HND in Accounting from a reputable institution
• Minimum of 2 years of experience in an accounting or customer service role.
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent customer service skills.
• Proficiency in accounting software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Commitment to providing exceptional customer service.
• Effective communication skills, both verbal and written
• Problem-Solving: Ability to identify and resolve issues efficiently.
• Attention to detail and accuracy in data entry and processing.
• Ability to collaborate effectively with colleagues.

Application Instructions:

The application deadline is Not Specified. Therefore qualified and interested candidates should forward their CVs to: [email protected] and copy: [email protected] using Title as the email’s subject.