Lead, Partner & Governance Support at Airtel Nigeria

Job Title: Lead, Partner & Governance Support

Activities

• Support the Operational Interface to both internal and external stakeholders especially Airtel owned sites to ensure issues are resolved within acceptable KPIs.
• Spares management to ensure availability of both critical and non-critical spares in order to sustained network KPIs.
• Service Provider Service Level Agreement management.
• Support the Operational Interface to both internal and external stakeholders especially Commercial, SCM, Finance and Legal Teams.
• Ensure all regional Requirements and deliverables of Operations and Maintenance are met.
• Prepare and manage the annual operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria:
• Direct Annual Operating Plan compilation for Airtel Nigeria Networks.
• Direct achievement of Annual Operating Plan targets and all local and group Operating Expenditure saving initiatives to ensure optimization of all network investments.
• Prepare Annual Operating Plan compilation for active requirement for Airtel Nigeria Networks.
• Direct Annual Regional Operating Plan compilation for Airtel Nigeria Networks.
• Ensure that all OPEX request from MS are justified.
• Ensure that all OPEX saving initiative are implemented end to end.
• Prepare annual budget for additional spares base on network dimension.
• Support regional technical teams by ensuring that all network related issues escalated to Ericsson are promptly captured, diagnosed and resolved:
• Central support for regional technical operations.
• Act as a relationship manager between the Regional Technical function and the various HQ functional units.
• Spares availability management.
• Regional Project Support.
• Support the Operational Interface to both internal and external stakeholders.
• Network availability monitoring and follow-up.
• Drive the end-to-end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all Business partners:
• Create and Ensure adherence to Governance Model.
• Define service level agreements for internal processes and partners, monitor achievement of defined objectives to ensure an effective and efficient interface to all touch points.
• Ensure compliance to applicable policies, procedures and monitor availability of all relevant documentation, across relevant touch points to ensure synergy across all SPs services.
• Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly.

Candidate Profile

• Bachelor of Electrical / Electronic Engineering or Telecom Engineering (master’s degree in engineering a plus).
• Ten to twelve (10-12) years of varied experience in operation and maintenance in the Telecom industry.
• Five to eight (5-8) years managerial experience in a GSM/mobile company; with at least three (3) years senior management experience in an area of network operations.
• Sound knowledge of Mobile Network O&M.
• Analytical and Presentation skills.
• Strategic negotiation skills.
• Closely working with MS Team to develop processes to prevent/reduce network failures.
• Ensure that special task/project required by HQ Technical is carried out in the region.
• Advise and ensure implementation of preventive activities by MS Team in order to improve network performance.
• Ensure that special task/project required by HQ Technical is carried out in the region.
• Audit and support regional spares management to ensure availability of both critical and non-critical spares at the regional warehouses.
• Provide technical support to the regions on all RAN related issues.

Application Instructions:

The application deadline is Not Specified. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION”