Front Desk Officer at Smart Partners Consulting Limited (SPCL)

Job Title: Front Desk Officer

Job Summary

• We seek a professional Front Desk Officer who is responsible for managing phone calls, correspondence, handling inquires and provide administrative support for a smooth work flow.
• The ideal candidate must be friendly and accommodating.
• The Front Desk Officer will be the first contact for visitors and client, ensuring an excellent customer service.
• Handle inquires, incoming calls and provide administrative support.

Roles and Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct phone calls to the appropriate departments.
• Handle inquiries and provide accurate information to clients and visitors.
• Respond to customer inquiries and provide information about services
• Maintain records of visitors and manage visitor log books.
• Provide administrative support to the management team as needed.
• Issue visitor badges and manage visitor sign-in and sign-out processes.
• Coordinate with other departments to ensure smooth operations.
• Schedule and manage appointments and meetings.
• Assist with various administrative tasks such as filing, data entry, and mail distribution.
• Maintain office supplies inventory and place orders when necessary.
• Prepare and distribute internal communications.
• Monitor and respond to emails in a timely manner.
• Perform other duties as assigned.

Education, Qualifications and Experience

• BSC or HND in any Social Science field.
• 2 – 3 years of experience in a front desk or administrative role.

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Customer service experience
• Ability to multitask and manage time effectively.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.

Salary
Very competitive.

Application Instructions:

The application deadline is not specified. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.