Operations Coordinator at Phillips Outsourcing Limited

Job Title: Operations Coordinator

Activities

• Assist in the development and implementation of operational policies and procedures and ensure adherence to standard operating procedures. Click here for SOP.
• Monitor and analyze club performance, including club sales, stacks sales, dancers’ income, customer feedback, and operational efficiency.
• Oversee daily operations of the night club, ensuring smooth functioning and adherence to club policies.
• Monitoring staff shifts to ensure adequate and balanced workflow.
• Coordinate scheduled meetings which includes weekly and monthly meetings to foster a positive and collaborative work environment. Click here for template.
• Handle customer inquiries, complaints, refunds, and feedback professionally and efficiently. Click here for template.
• Ensure high levels of customer satisfaction through excellent service delivery.
• Assist with coordinating special events and private functions as required.
• Assist, manage and audit utility inventory levels, including ordering and restocking supplies and ensure accurate record-keeping. Click here for template.
• Coordinate with procurement team to ensure timely delivery of goods.

Application Instructions:

The application deadline is 31st October 2024. Therefore qualified and interested candidates should send their CV to: [email protected] using the job title as the subject of the mail.