Customer Service Executive Intern at Roqqu

Job Title: Customer Service Executive

Activities

• Respond to customer inquiries and provide accurate information about our products and services.
• Help troubleshoot and resolve customer issues or complaints in a timely and professional manner.
• Collaborate with other departments to ensure prompt and efficient resolution of customer inquiries.
• Maintain up-to-date knowledge of our products, services, and policies.
• Identify and escalate any potential issues or trends to the appropriate teams.
• Provide excellent customer service and help build strong relationships with clients.

Candidate Profile

• Bachelor’s degree in Mass Communication, Communications, English or any other related field.
• Strong communication and interpersonal skills.
• Problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office and familiarity with customer service software is a plus.

Application Instructions:

The application deadline is 8th November 2024. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION”