IT Site Operations Manager at Seven-Up Bottling Company Limited

Job Title: IT Site Operations Manager

Responsibilities
IT Operations Management (ITOP):

• Oversee the daily operations of IT services and infrastructure at the site, ensuring high availability, performance, and reliability of IT systems.
• Implement best practices for IT operations, adhering to ITIL or similar frameworks for effective service management.

Service Level Management (SLMO):

• Monitor and report on the performance of IT services against agreed service levels and performance metrics.
• Work with IT service providers and internal teams to ensure that IT services meet or exceed agreed-upon standards.

Incident and Problem Management (USUP, PBMG):

• Ensure rapid response and resolution of IT incidents, minimizing impact on business operations.
• Lead the identification and resolution of underlying problems to prevent recurrence of incidents.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Systems Engineering or a related field. A Master’s degree in a relevant field is advantageous. with a proven track record in managing IT services and infrastructure.
• Proven experience in FMCG business.
• Professional Certifications in IT service management, such as ITIL Foundation or higher, indicating a strong understanding of IT operations best practices.
• Certifications in Project Management (e.g., PMP, PRINCE2) can be beneficial, showcasing skills in managing IT projects.
• Technical Certifications relevant to the organization’s IT infrastructure (e.g., Microsoft, Cisco, VMware) demonstrate hands-on skills and knowledge in specific technologies.

Application Instructions:

The application deadline is on 23rd December, 2024. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://www.sevenup.org/