General Operations Supervisor at Box Residence

Job Title: General Operations Supervisor

Job Description

• Responsible for ensuring that the hotel provides excellent customer service, managing staff, overseeing room allocations, allocating tasks, managing shifts, and resolving issues that may arise.

Responsibilities

• Supervise daily hotel operations to ensure quality service and guest satisfaction.
• Monitor staffing levels and oversee employee schedules to ensure adequate coverage.
• Respond to guest complaints and concerns in a timely and professional manner.
• Maintain hotel appearance and cleanliness standards.
• Conduct regular inspections of guest rooms and public areas for cleanliness and functionality.
• Train and mentor new employees and provide ongoing training for existing staff.
• Develop and implement operational policies and procedures to improve efficiency and guest experience.
• Responsible for upholding the confidentiality of proprietary information as well as protect the Hotel’s assets.
• Manage inventory and supplies, ensuring adequate stock and timely ordering for both Maintenance unit and House Keeping unit.
• Ensure operations staff are well dressed and ready for each day’s task.
• Any other duty as may be assigned by management from time to time.

Requirements

• Candidates should possess a Bachelor’s Degree / HND with 5 – 15 years experience.

Application Instructions:

The application deadline is no 21st December, 2024. Qualified and interested candidates should send their updated Resume to: [email protected]  using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://www.boxresidence.com/