Customer Service Officer at a Reputable Commercial Bank – U-Connect Nigeria (6 Openings)

Job Title: Customer Service Officer

Job Summary

• Our client is seeking to recruit highly skilled and motivated Customer Service Officers to join their team.
• We are recruiting for Customer Service Officers who will be responsible for providing exceptional customer service, resolving customer complaints, and promoting the products and services of our client, a commercial bank.

Responsibilities

• Provide excellent customer service and ensure customer satisfaction
• Respond to customer inquiries and resolve complaints in a timely and professional manner
• Promote the bank’s products and services to customers
• Process customer transactions and provide account information
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to resolve customer issues.

Requirements

• Bachelor’s Degree (BSC) or Higher National Diploma (HND) in any field
• Maximum age of 28 years
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong problem-solving and analytical skills
• Previous experience in customer service or banking industry is an added advantage.

Salary
N120,000 monthly.

What We Offer:

• Opportunity to work with a reputable commercial bank
• Collaborative and dynamic work environment
• Professional development opportunities to enhance your skills and knowledge
• Recognition and reward for outstanding performance.

Application Instructions:

The application deadline is on 23rd December, 2024. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website:  https://u-connect-ng.com/

Note:

Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.