Head, Technical Operations at ipNX Nigeria Limited

Job Title: Head, Technical Operations

Description 

• The Head of Technical will work with the DCEO to articulate and execute long-term technical strategy for the business division, including network design, optimization, security, service delivery and program management.
• S/He is responsible for developing the capabilities of the technical team.

Duties and Responsibilities

• Responsible for the 24×7 operation and availability of the technical infrastructure
• Manages the Division’s IT infrastructure services team; setting goals, prioritizing projects, communicating with stakeholders and overseeing budgets
• Defines the overall mission of the infrastructure services team
• Direct operational support for network operations and technical assistance centre
• Develop IT strategies and vision and articulate them to team members and other stakeholders
• Enable a highly scalable, fault-tolerant platform for corporate clients adhering to best practices to ensure optimal performance and achievement of customer SLAs
• Maintain knowledge of infrastructure/architecture standards and practices
• Support the delivery of connectivity products and services to the corporate customers
• Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives
• Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevate, drive, and transform the business of customers
• Provide infrastructure architecture support for internal technical operations and the Project Management Office.

Requirements

• Bachelor’s Degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field (2.2/Upper Credit Minimum)
• Master’s Degree in Engineering, MBA or its equivalent preferred
• ITIL (Information Technology Infrastructure Library and(PMP) Project Management Professional certification desirable
• Network Optimization skill
• At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
• 10years of experience as a technical operations manager or lead
• Application Virtualization such as Oracle, Citrix, etc.

Application Instructions:

The application deadline is on 30th January, 2025. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://www.ipnxnigeria.net/?radius=1

Note:

Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.