Relationship Manager at Phillips Outsourcing Limited – 2 Openings

Job Title: Relationship Manager

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors.

Requirements and Skills

• BSc / BA in Business Administration or similar field
• Proven experience as a Client Relationship Manager
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset.

Application Instructions:

The application deadline is 7th January, 2025. Therefore qualified and interested candidates should send their CV to: [email protected] using the job title as the subject of the mail.