Customer Service Representative at Nirvana Synergy Company

Job Title: Customer Service Representative

Job Overview

• The Customer service representative will attend to customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.

Responsibilities and Duties

• Processing and closing sales and transactions satisfactorily
• Answering questions about company’s product and services
• Collecting. Identifying and analyzing customer feedback and complaints
• Following up with prospective and current customers on their use of our products in order to retain them
• Developing and documenting knowledge into helpful content
• Building sustainable relationships and trust with customer accounts through open and interactive communication.
• Meeting personal/customer service team sales targets and call handling quotas.

Job Requirements

• Must be a good team player, possess good character traits and personality
• Must have at least 2 years’ experience as a customer service representative
• Must have the ability to multi-task, prioritize, and manage time effectively
• Must have customer orientation and ability to adapt/respond to different types of characters
• Must have excellent communication and presentation skills
• Must have at least OND
• Must live within Okota/Ago/Isolo and environs

Salary
N90,000 – N100,000 monthly.

Application Instructions:

The application deadline is no 14th January, 2025. Qualified and interested candidates should send their updated Resume to:  [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://www.nivanasynergy.com/