Customer Service Executive at Kartel Energy

Job Title: Customer Service Executive

Description

• Customer Support: Handle inquiries via phone, email, and chat to address questions related to products, installation, and service maintenance.
• Issue Resolution: Assist customers with troubleshooting, resolving complaints, and coordinating with the technical team for on-site assistance when needed.
• Order Processing: Guide customers through the purchasing process, including quote requests, orders, and payment-related inquiries.
• Product Knowledge: Stay updated on the latest solar products and services offered to provide informed guidance to customers.
• Follow-Up: Conduct follow-up calls or emails to ensure customer satisfaction and provide additional support as needed.

Requirements

• Interested candidates should possess a BSc in relevant field with 2 -3 years work experience. 

Salary
N100,000 – N120,000 monthly.

Application Instructions:

The application deadline is no 13th January, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://kartelworld.com/