NMC Operator at Alfred and Victoria Associates

Job Title: NMC Operator

Responsibilities

• Perform network surveillance 24/7, respond to network-reported and customer-reported problems and manage problem resolution using network monitoring/management tools.
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Perform documented network configuration procedures.
• Pro-actively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to officer on duty.
• Through pro-active and systematic review, discover problem areas which could negatively impact system performance or customer satisfaction.
• Provide scheduled and on-demand traffic analysis reports.
• Maintains inventory of equipment acquisitions, installations, designs, and modifications.
• Generate weekly and monthly reports on diesel delivery/consumption and Monitor generator capacity and mileage.
• Monitors the Network Monitoring System and responds to and addresses system generated alerts as needed.
• Monitors and ensures the stability of the network infrastructure hosting Network Monitoring System.
• Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks at Company’s POPs).
• Optimizes Company’s network performance and clients service delivery meeting.
• QOC metrics per client SLA’s.
• Employees will be required to follow any other job-related instructions to perform.

Job Qualifications

•  Interested candidates should possess a Bachelor`s Degree in any relevant field with 2-3 years work experience.

Application Instructions:

The application deadline is on Not Specified. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.