Team Member – Life Claims at Phillips Outsourcing Limited

Job Title: Team Member – Life Claims

Responsibilities

• Responsible for receiving all non-motor claims related notification by confirming the circumstance of loss and effectiveness of cover at the time of loss
• Responsible for registering claims on the software and acknowledging claim notification within the stipulated time frame
• Confirming the premium position as the time of loss
• Following up with the Insured/Broker to ensure prompt documentation of the claim adjustment
• Responsible for forwarding the substantiated documents to Inspection and Survey Unit for adjustment.
• Following up with Inspection and Survey Unit to ensure the file is returned within the stipulated time frame
• Conveying our settlement offer and discharge voucher/repudiation to the insured/ broker
• Following up with the insured/broker to ensure the discharge voucher is executed and returned promptly settlement
• Upon receipt of the executed discharge voucher, ensure payment is made within the stipulated time frame
• Registered the payment in the settled register and send to DMS for scanning and closure.
• Ensuring all recoverable on salvage and third party (subrogation) are remitted and imputed on the software.
• Responsible for claims recoveries from coinsurers.
• Notify FINCON to confirm payment and issue receipt.
• Calculate loss ratios and send recommendation to Underwriting Unit for review of terms and conditions where necessary
• Prepare NAICOM reports for Paid and outstanding claims quarterly.

Requirements

• Minimum of a Bachelor’s Degree in Insurance / Law or a related field.
• Minimum of two (2) years relevant experience in an insurance firm
• Member of the Chartered Insurance Institute of Nigeria (CIIN), Chartered Insurance Institute (CII), Progress to Associate would be an added advantage
• Good Communications Skills
• Knowledge of insurance
• Proficient in the use of Microsoft Office.

Application Instructions:

The application deadline is 20th February, 2025. Therefore qualified and interested candidates should send their CV to: [email protected] using the job title as the subject of the mail.