View Jobs at Future Moves Recruitment Agency (FMR Agency) |
Full Time Jobs |
Ikeja Lagos |
Posted 2 months ago |
Job Title: Salon Supervisor
Job Description
- We are looking for an experienced and motivated Salon Supervisor to oversee the daily operations of our client salon.
- The Salon Supervisor will ensure that the salon runs smoothly, clients are satisfied, and team members are supported in delivering high-quality services.
- This role involves a mix of hands-on customer service, staff management, and administrative duties.
Responsibilities
- Team Management: Supervise and support a team of stylists, colorists, and other salon staff. Provide guidance, training, and feedback to ensure high standards of service and professional development.
- Customer Service:Greet clients, manage appointments, and ensure that all clients receive excellent service. Handle any client concerns or complaints promptly and professionally.
- Sales & Promotion: Encourage retail sales of salon products by educating clients and staff on their benefits. Monitor and achieve sales targets for services and products.
- Scheduling & Staffing: Create and manage staff schedules to ensure adequate coverage during salon hours. Handle time-off requests and adjust schedules as needed.
- Inventory Management: Monitor stock levels of salon products and supplies. Order and restock items as necessary to ensure that the salon is well-equipped.
- Financial Management: Assist with daily financial tasks such as processing payments, managing cash flow, and preparing financial reports. Ensure that all transactions are handled accurately.
- Compliance & Safety: Ensure that the salon complies with health and safety regulations, including sanitation standards. Oversee regular cleaning and maintenance of the salon.
- Marketing & Client Retention: Work with management to develop and implement marketing strategies to attract new clients and retain existing ones. Track client satisfaction and develop initiatives to improve customer loyalty.
- Reporting:Prepare and submit regular reports on salon performance, including sales, client feedback, and staff performance. Provide insights and recommendations for improvement.
Qualifications
- OND or equivalent required; additional certification in cosmetology or business management is a plus.
- Minimum of 2-3 years of experience in a salon environment, with at least 2 years in a supervisory role.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Proficient in salon management software and basic computer applications (e.g., MS Office).
- Knowledge of current beauty trends, products, and techniques.
- Ability to work in a fast-paced environment and handle multiple responsibilities.
- Must be detail-oriented and possess strong organizational skills.
Salary
N80,000 – N100,000 / Month.
Application Instructions:
The application deadline is Not Specified. Therefore qualified and interested candidates should send their CV to: [email protected] using the job title as the subject of the mail.
Note: Only shortlisted candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Website:
Official Job Website: https://fmragency.com/
Job Features
Job Category | Supervisor |