Business Process Analyst Officer at LAPO Microfinance Bank Limited

Job Title: Business Process Analyst Officer

Key Responsibilities
Process Documentation & Mapping:

• Assist in documenting current (“as-is”) business processes, creating process maps, workflows, and supporting documentation.
• Maintain a repository of process documentation.

Data Gathering & Analysis:

• Collect data related to business processes through interviews, surveys, and other methods.
• Assist in analyzing process performance data to identify trends and areas for improvement.

Process Modeling & Simulation:

• Support senior analysts in modeling future (“to-be”) processes, using BPM tools. Specify the tools used by the organization.
• Assist in simulating process changes to evaluate their potential impact.

Requirements Gathering Support:

• Assist in gathering and documenting business requirements for new or improved processes.
• Support the translation of business requirements into functional specifications.

Stakeholder Support:

• Assist senior analysts in communicating with stakeholders about process changes and improvements.
• Support stakeholder engagement activities.

Testing & Implementation Support:

• Assist in testing process changes and ensuring they meet requirements.
• Support the implementation of process improvements, including training and communication.

Reporting & Metrics Tracking:

• Assist in tracking key performance indicators (KPIs) and reporting on process performance.

Administrative Support:

• Provide administrative support to the business process management team.
• Maintain process documentation and other records.

Application Instructions:

The application deadline is 27th February, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] and copy: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Websites: https://www.lapo-nigeria.org/