IT Associate at Gamma Mobility Limited

Job Title: IT Associate

Position Summary

• We are looking for an IT Associate to support the business in relation to infrastructure repairs, IT update, maintenance and servicing.

Key Responsibilities

• Provide frontline assistance and technical support to end-users, addressing issues through various channels, such as phone, email, or chat. 
• Identify and diagnose hardware and software issues, as well as network and connectivity problems, and offer timely solutions. 
• Install and configure computer systems, software applications, and hardware components, ensuring they work correctly. 
• Create, modify, and deactivate user accounts and permissions, managing access to systems and resources.
• Ensure that software and applications are up to date with the latest patches and security updates. 
• Perform routine maintenance on computer hardware, including cleaning, upgrading, and repairing components. 
• Assist with network setup, troubleshooting connectivity issues, and maintaining network infrastructure. 
• Continuously monitor systems, network performance, and resource utilization, and generate reports for analysis. 
• Assist in IT projects, such as system upgrades, migrations, and deployments, by providing technical support.

Requirements

• A Bachelor’s Degree or HND in computer science, information technology, or a related field is preferred.
• Minimum of 3 years of professional work experience in IT
• Proficiency in operating systems (Windows, Linux, macOS), network protocols, hardware components, and troubleshooting techniques. Strong interpersonal and communication skills are essential, as IT Support personnel frequently interact with end-users. 
• Problem-Solving Abilities: The ability to diagnose and resolve technical issues efficiently and provide effective solutions. 
• Meticulous attention to detail is crucial for documenting issues, solutions, and maintaining organized records.
• Team Player.

Application Instructions:

The application deadline is on 5th March, 2025. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Website: https://www.gammamobility.com