Maintenance Repair and Overhauling Manager at Proforce Limited

Job Title: Maintenance Repair and Overhauling Manager

Purpose of Job

• This role functions as a supervisor/coordinator of all maintenance, repairs and overhauling activities in the MRO division.
• The officer will grow the business by ensuring proper layout and planning of daily activities of the workshop technicians and their managers.
• The Head – MRO is a proactive leader, results oriented withMROexperience to run and grow the department.
• Leadership responsibility for overall operation of Proforce MRO division is vested on him. Implements lean strategies to maximize profitable growth, drive quality improvements, provide customer service, develop a technically qualified work force, reduce operating costs, inventories and lead times through continuous improvements. Oversee day-to-day activities to meet daily, monthly, quarterly and yearly expectations.

Key Responsibilities
Delegation of Assignments/Tasks:

• Ensure daily, weekly and periodic tasks and assignments are communicated to all workshop staff/Managers with set deliverables against expected deadlines.

Supervision & Coordination:

• Accountable for driving Lean Initiatives throughout the operations to ensure they are fully embraced and implemented.
• Ensure direct reports are accountable for all assignments mapped out in the division and that they give prompt feedback on progress of their teams.

Project Management:

• Ensure all projects are efficiently managed with considerations to costs, timeframe, needed workforce and client satisfaction.

Reporting:

• Real time communication of activities, challenges, proposals on MRO to executive management
• Weekly and monthly report on all activities, projects completed, etc to executive management

Documentation:

• Keeping track of services and inventory records.
• Keeping a record of accounts and financial information
• Follow up on requisitions of parts through the procurement officer
• Account for all workshop tools and equipment
• Manpower Requisition & Performance Management
• Advise management on required personnel, skills and experience needed to carry out MRO projects and ensuring they are properly distributed and utilized for effective and efficient output.
• Provides leadership by promoting team concepts, coaching, counseling, retaining, mentoring, training, talent management, and individual development. Drives a culture of accountability and results through strategy deployment and effective performance management.

Budgeting:

• Preparing annual operating budget
• Manage operations of the division within budget constraints.

Customer Retention:

• Contacting clients regarding the status of vehicles
• Overseeing post-repair services (vehicle delivery, test-driving, etc.)
• Focusing on customer retention by building relationships
• Ensure customer satisfaction at the highest level through effective services and repairs.
• Ensure delivery of vehicles to customers on time.
• Other duties – Handle and follow up on other duties that may be assigned by the Group Managing Director.

Key Performance Indicators

• Weekly summary of activities report
• Delivery of thoroughly completed projects within timeframe
• Effective delegation of project tasks
• Effective time management
• Positive restructuring of the MRO operations
• Customer Satisfaction
• Objective review exercises of all processes and procedures
• Empowerment of MRO workforce
• Cost effective project management.

Requirements

• Interested candidates should possess relevant qualifications with 5 – 12 years experience.

Application Instructions:

The application deadline is 15th march, 2025. Therefore, Qualified and interested candidates should send their updated Resume to:  [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://proforcedefence.com/