Business Process Analyst at the Concept Group

Job Title: Business Process Analyst

Job Description

• The Business Process Analyst is tasked with analysing, designing, and enhancing business processes to drive efficiency and cost-effectiveness within the Business Operations unit. 
• This role supports data-driven decision-making and assists in achieving the organization’s strategic objectives through streamlined operations.

Scope and Impact

• Analysis and redesign of business processes for operational efficiency
• Project management for process improvement initiatives
• Collaboration with other departments to ensure process alignment.

Duties and Responsibilities
Process Analysis and Design:

• Evaluate and document current processes, identifying inefficiencies and improvement opportunities.
• Conduct data-driven assessments to understand workflow bottlenecks and redundancies.
• Create and maintain detailed process maps and documentation to support redesigned workflows.

Process Improvement Implementation:

• Work with the Operations Implementation and People Performance Executive to roll out recommended process improvements.
• Oversee implementation timelines and allocate resources for process change projects.
• Test new processes, gathering feedback to continuously refine workflows.

Project Management:

• Lead end-to-end process improvement projects, including planning, resource allocation, and monitoring progress against timelines.
• Utilize project management tools to track milestones, ensure deadline adherence, and manage resources effectively.
• Communicate project updates, challenges, and achievements to the Head of Business Operations.

Reporting and Performance Monitoring:

• Develop and maintain metrics to assess the impact and effectiveness of implemented processes.
• Prepare reports on performance trends, providing insights and recommendations for further optimization.
• Ensure compliance of implemented processes with Nigerian regulatory and internal standards.

Requirements

• Candidates should possess relevant qualifications
• 2 years of experience.

Salary
N150,000 – N200,000 / month.

Application Instructions:

The application deadline is Not Specified. Qualified and interested candidates should send their updated Resume to: [email protected]  using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.