| View Jobs at Tier 1 Microfinance Bank |
| Full Time Jobs |
| Lagos Lekki Phase 1 |
| Posted 1 year ago |
Job Title: Relationship Officer
Description
- This is not just another job—it is an opportunity to be part of a fast-paced, innovative, and customer-focused financial institution that is transforming banking as we know it.
- Whether you are a sales dynamo, a numbers ninja, a compliance genius, or an afresh-faced graduate ready to conquer the world, we have a seat for you at our table.
- If you are ready to hustle, innovate, and win, apply.
Job Summary
- Supports the Relationship Manager by handling day-to-day client interactions and assisting with account management.
Key Roles and Responsibilities
Customer Engagement:
- Engage with clients through regular communication to strengthen relationships and ensure satisfaction.
- Conduct follow-up calls and surveys to gather feedback and address concerns.
Onboarding Process:
- Assist in the onboarding of new clients, ensuring a smooth transition and introduction to the bank’s product and services.
- Provide training to new clients on how to use various banking products and services.
Account Review:
- Regularly review and update client accounts to ensure all information is current and accurate.
- Perform account audits to verify compliance with banking policies and procedures.
Event Coordination:
- Organize client events, seminars, and workshops to enhance client engagement and knowledge.
- Represent the bank at industry events and networking functions.
Client Advocacy:
- Act as a liaison between the client and the bank, advocating for client needs and preferences.
- Resolve any issues or challenges faced by clients and escalate when necessary.
Qualifications and Skills
- Bachelor’s Degree in Business, Finance, or a related field.
- Previous experience in customer service or financial services is beneficial.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and CRM systems.
- Attention to detail and accuracy.
- Problem-solving skills.
Gross Pay Range
- N2,500,000 to N3,500,000 per month.
Why should you apply?
- A professional yet energetic work environment
- Competitive salary and growth opportunities
- A team that values innovation and collaboration
- The chance to make a real impact in the financial sector
Application Instructions:
The application deadline is 30th April, 2025. Therefore, Qualified and interested candidates can: “CLICK HERE TO APPLY ONLINE”. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Job Features
| Job Category | Relationship Officer |