Information Technology Officer at the Development Bank of Nigeria (DBN)

Job Title: Information Technology Officer

Job Objective and Summary

• To implement IT Strategies necessary to streamline IT operation, provide support for the alignment of the IT strategy with the Bank’s strategy; provide expertise and manage resources for a cost-effective technology implementation.
• Ensure continuous development and implementation of the Bank’s technology requirements and needs.

Core Responsibilities and Key Result Areas
Business Analysis and Support:

• Provide business analysis and requirements gathering support for end-users.
• Manage Service Level Agreement (SLA) with application service providers.
• Actively manage the timely resolution of outstanding defects or Issues impacting the business.
• Support the preparation of key presentations and other documents.

Enterprise Architecture, Programs and Project Management:

• Define and maintain the DBN enterprise architecture.
• Implement the DBN Digital Strategy and document changes to the current state assessment of the enterprise.
• Manage Programs and Projects related to IT and provide Management reports.
• Define and provide periodic report on Return on Investment (ROI) in IT.
• Technical Architecture Planning, Design and Development
• Manage change.

Quality Assurance & Testing Coordination:

• Handle and implement requests for application customizations.
• Provide end-user support and training.
• Investigate user problems, identify root causes, determine possible solutions, test, and implement solutions.
• Any other duties may be assigned by Head, Information Technology.

Application Development and Support:

• Functional support of the Core Banking system, other enterprise applications and interdependent interfaces.
• Configuration, patches, update and upgrade management of the Core Banking system, other applications, and interdependent interfaces.
• * Provide support for the integration of the Core Banking system with other interconnected applications.

Key Performance Indicators

• Number of automated processes
• Uptime of integration interfaces
• IT project delivery on time and within budget
• Percentage of emergency changes and change requests completed on time.
• Percentage of IT costs accounted for
• Time to complete IT service continuity management plan.
• The percentage of release moved to production on time.

Qualifications
Educational Qualifications:

• A Bachelor’s Degree in Information Technology, Computer Sciences / Engineering, Systems Engineering or any related discipline.

Professional Qualifications:

• MCSA or MCSE.
• TOGAF or any Enterprise Architecture certificate will be an advantage.
• Cisco or NSE
• Prince 2 or PMP will be an advantage

Experience Qualifications:

• Minimum of 4 years working experience in an IT role with strong focus on process automation and testing.
• 2 Years should have been in application development and support functions.

Competencies
Knowledge:

• Strong understanding of IT operating systems and cloud solutions
• Knowledge of enterprise architecture and project management practices
• Knowledge of business process automation tools and methodology
• Adequate knowledge of information and knowledge management.

Technical Competencies:

• Knowledge of different programming languages including C# and MS Visual Basic
• Demonstrates expertise in Application development and support
• Excellent writing and oral communications skills.
• Sound business analysis and technical documentation skills.
• Sound business analysis and technical documentation skills.
• Excellent organizational and co-ordination skills
• Expertise in Enterprise Architecture, IT strategy Management, Program and project management.
• Good knowledge on the use of cloud solution, MS Azure, AWS.

Behavioural Competencies:

• Problem Solving
• Resilience and Tenacity
• Integrity
• Strong communication skills
• Teamwork
• Responsiveness
• Administrative ability
• Strategic Orientation.

Application Instructions:

The application deadline is on 6th April, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Website: https://www.devbankng.com