Retail Banker at Vendor.com.ng

Job Title: Retail Banker

Job Summary

• We are looking for a Retail Banker to assist our customers and advise them on their finances.
• You’ll be the face of our bank and we’ll depend on you to provide high-quality customer service.
• In this role, you’ll need to communicate effectively to serve a variety of customers. Excellent people skills and patience are critical to this position. We also expect you to be confident, reliable and quick to resolve issues.

Responsibilities

• Open and close checking and savings accounts
• Advise customers on financial services (e.g. lines of credit and mortgages)
• Cross-sell products and services
• Approach and sign on new customers
• Collaborate with other professionals to ensure high-quality customer service
• Perform various clerical tasks (e.g. filing)
• Handle customer complaints and solve problems

Requirements and skills

• Proven experience as a retail banker or similar role; sales or customer service experience is a plus
• Knowledge of retail banking rules and procedures
• Working knowledge of banking software and MS Office
• Patience and problem-solving ability
• Customer-oriented attitude
• Outstanding communication skills
• BSc/BA in Accounting, Business Administration or related field.

Salary
N250,000 per month.

Application Instructions:

The application deadline is NOT SPECIFIED. Therefore, qualified and interested candidates can send their expression of interest (detailing how you intend to accomplish this assignment) and profile in one Microsoft word document to: [email protected] using the Job Title as the subject of the mail. 

It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.