Customer Service & Operations Lead at a Leading Nutrition and Lifestyle Company – Teamace Limited

Job Title: Customer Service & Operations Lead

Job Summary

• As our Customer Service & Operations Lead, you will be responsible for ensuring customers receive outstanding service while managing order fulfillment and operational efficiency. 
• This person will be the first point of contact for customers and will oversee the seamless execution of our processes.

Responsibilities

• Handle incoming calls and customer inquiries with professionalism and warmth.
• Manage order processing, tracking, and timely delivery to customers.
• Ensure all customer concerns, complaints, and feedback are addressed efficiently.
• Maintain smooth operational workflows, ensuring minimal delays or issues.

Requirements

• Minimum of 3 years’ experience in a similar role.
• Customer-focused with strong problem-solving skills.
• Tech-savvy and familiar with CRM tools or order management systems.
• Strong attention to detail and process optimization skills.

Salary
N200,000 – N300,000 Monthly.

Application Instructions:

The application deadline is Not Specified. Therefore, Qualified and interested candidates can: “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://teamace.com.ng/