Visa Processing Officer at Smash Technology

Job Title: Visa Processing Officer

Job Summary

• We are seeking a detail-oriented and organized Visa Processing Officer to join our. 
• The successful candidate will be responsible for handling visa applications, ensuring compliance with embassy requirements, and assisting clients with all aspects of the visa process.

Key Responsibilities

• Process and manage visa applications for clients, ensuring accuracy and completeness.
• Provide guidance and consultation to clients regarding visa requirements, documentation, and application procedures.
• Liaise with embassies, consulates, and other relevant authorities to facilitate visa processing.
• Track visa application statuses and update clients on progress.
• Ensure compliance with immigration regulations and travel policies.
• Maintain accurate records of visa applications and ensure proper documentation.
• Assist clients in resolving visa-related issues or delays.
• Stay updated on changes in visa policies, embassy procedures, and travel restrictions.
• Collaborate with internal teams, including ticketing and customer service, to enhance the overall client experience.
• Handle confidential client information with professionalism and discretion.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, International Relations, Tourism, or a related field.
• Minimum of 2 years of experience in visa processing, travel consulting, or a related role.
• Strong knowledge of visa application processes for major travel destinations (e.g., UK, US, Canada, Schengen countries, UAE).
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to manage multiple applications simultaneously.
• Proficiency in Microsoft Office Suite and visa application platforms.
• Ability to work under pressure and meet deadlines.

Preferred Skills:

• Experience working in a travel agency or visa consultancy firm.
• Familiarity with online visa application portals and embassy submission processes.
• Customer service-oriented mindset with problem-solving abilities.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for professional development and training.
• Friendly and dynamic work environment.
• Paid leave and other company benefits.

Application Instructions:

The application deadline is 18th April, 2025. Therefore, qualified and interested candidates should forward their CV to: [email protected] using the Job Title as the email’s subject.