Siebel CRM Administrator at a Forefront ICT and Telecom Provider

Job Title: Siebel CRM Administrator

Key Responsibilities

• Ensure all documentations and SOPs are up to date and enforce Quality Assurance processes.
• Manage interface with 3rd party supplier on all Siebel issues.
• Assisting with the development of processes and procedures and ensuring they are adhered to.
• Ensure 100% availability of Siebel application.
• Ensure timely and accurate delivery of all Siebel reports to internal stakeholders. 
• Ensure Operations, Maintenance & Administration (OAM) support of the CRM tool (Siebel) and platform.

Qualifications

• Bachelor’s Degree in Computer Science, Software Engineering or any related discipline. 
• Master’s Degree in Computer Science would be added advantage.

Experience, Attributes & Skills Required:

• Minimum 3 years’ experience in supporting business or CRM applications.
• Knowledge of Windows, UNIX, Oracle RDBMS and network fundamentals.
• Knowledge of any CRM preferred, Siebel an advantage.

Application Instructions:

The application deadline is 21st April, 2025. Therefore, qualified and interested candidates should send their CVs, with a scanned passport photograph, to [email protected], using the job title as the subject of the mail.
Or
“CLICK HERE TO SUBMIT APPLICATION.”