Client Relationship Manager (CRM) at Eden Oasis Realty

Job Title: Client Relationship Manager (CRM) – Female

Role Overview

• The Client Relationship Manager (CRM) will be responsible for nurturing client relationships, ensuring client satisfaction, and maintaining efficient communication between the company and its clients.
• The ideal candidate must be personable, highly organized, and passionate about delivering premium customer service in a fast-paced real estate environment.

Key Responsibilities

• Serve as the primary point of contact for all client inquiries and communications.
• Maintain a deep understanding of the company’s offerings and assist clients in making informed real estate decisions.
• Follow up on leads, schedule meetings, and ensure prompt responses to client requests.
• Build and maintain strong, long-lasting client relationships.
• Maintain and update the company’s CRM database with accurate client details and communications.
• Support sales and marketing efforts through client feedback, referrals, and relationship building.
• Liaise between clients and other departments to ensure seamless service delivery.
• Resolve client issues quickly and professionally, escalating where necessary.
• Monitor client satisfaction and proactively implement strategies to enhance their experience.
• Provide regular reports on client interactions and status updates to management.
• Assist during property tours and client meetings when required.

Requirements & Expectations

• Female applicant only (to complement our internal team structure and ensure balance within the client services team).
• Minimum of a Bachelor’s degree in Marketing, Business Administration, Communications, or related field.
• 1–3 years of experience in client relations, customer service, or a similar role (experience in real estate is a plus).
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite and CRM tools.
• A client-centric mindset with a warm, professional, and enthusiastic personality.
• Ability to multitask and remain calm under pressure.
• Familiarity with social media communication and tech tools is an added advantage.
• Must be based in Lagos or willing to relocate to Lekki.
• Must be available to resume immediately.

What We Offer

• A dynamic and innovative work environment.
• Opportunity to work with a reputable brand in the real estate industry.
• Continuous training and career development opportunities.
• Competitive salary and performance-based bonuses.

Application Instructions:

The application deadline is 18th April, 2025. Therefore, Qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://www.edenoasisrealty.com/

Note

• Only shortlisted candidates will be contacted.
• Eden Oasis Realty is an equal opportunity employer.
• We value dedication, professionalism, and a drive for excellence. If you’re passionate about client service and ready to grow in the real estate industry, we’d love to meet you.