Team Lead, TB Collections at First Bank of Nigeria Limited

Job Title: Team Lead, TB Collections

Duties and Responsibilities

• Lead and manage a team of collections professionals, providing guidance, coaching, and performance management. 
• Design and enhance product offerings such Direct Debit, Virtual Accounts and real time collection solutions
• Coordinate the team’s Transaction Banking product development initiatives namely product envisioning, development enhancement and deployment to customers.
• Conduct periodic product reviews on Transaction Banking products to remain competitive and provide best-in-class solutions to customers bank-wide.
• Coordinate the management of Escrow accounts bankwide
• Develop and execute a comprehensive collections strategy to support business growth and minimize credit risk.
• Lead and manage a team of collections professionals, providing guidance, coaching, and performance management. 
• Design and enhance product offerings such Direct Debit, Virtual Accounts and real time collection solutions
• Coordinate the team’s Transaction Banking product development initiatives namely product envisioning, development enhancement and deployment to customers.
• Conduct periodic product reviews on Transaction Banking products to remain competitive and provide best-in-class solutions to customers bank-wide.
• Coordinate the management of Escrow accounts bankwide
• Develop and execute a comprehensive collections strategy to support business growth and minimize credit risk.
• Manage relationships with regulatory bodies, billers, mandate owners (such as FIRS etc) in collaboration with the relationship teams and TB TSS (where applicable).
• Ensure prompt rendition of the team’s performance and activity reports to Head TB Cash Management Products.
• Oversee Transaction Banking (collections/ePayment/Liquidity Mgt.) transactions processing in all business locations bank-wide to ensure RMs, tellers and processors comply with relevant guidelines and service level agreements with billers, regulatory bodies and mandate owners.
• Coordinate and ensure the provision of product training, awareness and presentation sessions for staff, customers and prospects.
• Identify new opportunities for Transaction Banking business growth and improvement and advise TSS teams and Business Units.
• Provide management information on Cash Management and industry behavior & trends and competitor intelligence to guide marketing strategies/approaches by the sales workforce of the bank.
• Responsible for the overall delivery of Transaction Banking (collections/ePayment/Liquidity Mgt.) products targets (turnover and revenue) and other KPI parameters for the team.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
• Implement relevant controls to ensure products are delivered with minimal regulatory infractions

Job Requiements
Educational Qualification and Experience:

• Minimum Education: First Degree in any related discipline. MBA or advance degree equivalent in Business administration, Finance or related field is an added advantage 
• Must have 5+ years of banking experience overall (with a strong focus on collections & receivables).

Application Instructions

The application deadline is 25th April, 2025; 12:42. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION.” It is important to visit the official website (link below) for detailed information on applying successfully for this vacancy.

Website:

Official Job Website: https://www.firstbanknigeria.com