Digital Product Executive at Kloverharris Limited

Job Title: Digital Product Executive

Job Summary

• The Digital Product executive will lead the strategy and execution of our digital platforms (website, mobile app, and emerging channels) to elevate the luxury shopping experience.
• He/she will also define the product vision for the company’s digital ecosystem, aligning with brand ethos and business goals (e.g., personalization, VIP clientele).

Key Responsibilities

• Prioritize features that enhance luxury UX (e.g., virtual appointments, AR try-on, curated collections).
• Benchmark against competitors (e.g., Moda Operandi, Farfetch) and innovate beyond industry standards.
• Analyze user behavior (Hotjar, Google Analytics) to identify friction points in high-value customer journeys.
• Partner with CRM to integrate client profiles (purchase history, preferences) into personalized experiences.
• Set KPIs (e.g., AOV, retention, session duration) and report on ROI of product initiatives.
• Work with boutique teams to digitize in-store services (e.g., virtual styling, concierge chat).
• Align with marketing on campaigns (e.g., trunk shows, collabs) to drive engagement.
• Liaise with luxury brand partners on technical integrations (e.g., exclusive drops, API feeds).
• Pilot emerging technologies (AI styling tools, NFT loyalty programs, live shopping).
• Test and scale features for high-net-worth clients (e.g., private online showrooms).

Requirements

• A First Degree in Marketing, Business Development or related field.
• Professional certification/ MSc. in Marketing, Marketing Communication, Advertising or relevant post graduate programme would be an added advantage.
• A minimum of 5 years career experience in similar role with top brands.
• Strategic Vision & Roadmap
• Market Analysis
• Product Strategy
• Data-Driven Decision Making
• Critical thinking
• Analytical thinking
• Problem solving
• Communication skills
• Organizational skills
• Technical proficiency
• Teamwork.

Why Join our company?

• Impact: Redefine luxury digital retail.
• Perks: Employee discounts, access to exclusive brand events, flexible work environment.
• Growth: Direct exposure to top-tier fashion houses and their marketing and tech departments.

Application Instructions:

The application deadline is 8th May, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected]   using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://kloverharris.com/