Team Lead, Network & Security Engineer at IT Horizons Limited

Job Title: Team Lead, Network & Security Engineer

Responsibilities

• Design and Configuration of routing and switching equipment
• Design and Configuration of voice services (IP/Traditional; On-premise/Hosted)
• Design and Configuration of Telepresence Solutions
• Design and Configuration of Contact Center Solutions
• Design and Configuration of Multimedia Solutions
• Design and Configuration of Collaborative Solutions
• Design and Configuration of Wireless Solutions
• Design and Configuration of Enterprise Mobility Solutions
• Design and Configuration of Network, Systems and Application Monitoring Solutions
• Remote support of on-site engineers and end users/customer
• Remote troubleshooting and fault finding when issues occur
• Provide Level-1/2 support and troubleshooting to resolve issues
• Liaising with project management teams, third-line engineers
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
• Design and implementation of new solutions and improving resilience of the current environment
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Reporting network operational status by gathering and prioritizing information and
• managing projects
• Deliver Proof of Concepts (POC)
• Product presentations and demonstrations
• Support with the technical qualification of sales opportunities
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
• Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP)
• Support the Head of Department in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy
• Recognize and actively seek ways to exploit IT to address the complex business, organizational and technical issue
• Provide Professional network security knowledge; participate in proposing and developing network security solutions
• Implement appropriate procedural and technical access control mechanisms; participate in security incident management, security assessments, and vulnerability testing and make recommendations for corrective actions
• Take overall responsibility for ensuring the availability, performance and security of network services within agreed service levels; lead the development of procedures and standards for IT network security operations
• Plan, monitor and control projects using the either PMBOK/PRINCE2 methodology
• Investigate and resolve problems for services within your own area of responsibility; delegate to team members as appropriate, following ITIL processes; manage major network-related incidents and bring them to a satisfactory closure.

Application Instructions:

The application deadline is 7th May, 2025. Therefore, qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://ithorizonsgroup.com/