Head, Financial Institutions at Unified Payments

Job Title: Head, Financial Institutions

Job Objectives

• Proper management of customers is necessary to ensure new businesses are won and existing businesses are maintained and grown.
• Responsible for growing team revenues along defined income lines.
• Develop and implement marketing and sales plans for the department.
• Establish, develop, and manage relationships with clients.
• Establish, develop, and manage relationships with vendors.
• Supervisory responsibility for effective communication of activities and reports to internal and external targets
• Participate actively in the resolution of escalated conflicts with clients (both internal and external).
• Complete ad hoc or planned projects, research works, and other initiatives as directed by senior management from time to time.
• Contribute to the development of the group’s business and relationship management strategies.
• Prepare and track budget performance for the department.
• Ensure adequate staffing for the department.
• Actively contribute to the development of the team through the sharing of information, coaching, and support.
• Generate periodic dashboard reports for senior management.

Duties and Responsibilities

• Grow assigned clients market share on all our processing platforms
• Grow income from sale of all products and services offered to clients within the Financial Insitution space
• Provide Executive Reports
• Client relationship management
• Initiate and/or mid-wife new businesss related scheme projects or initiatives
• Supervise ROs duties to ensure productivity

Key Performance Indicators

• Generate project income from all projects marketed and implemented within defined KPI period
• Generate income from sale of all products and services offered to clients within the Financial Insitution space
• Grow assigned clients market share on all our processing platforms

Requirements

• Interested candidates should possess relevant qualifications with at least 7 years work experience.

Key Competencies Required:
Knowledge:

• Advance Card/e-Payment industry knowledge/experience
• Key Accounts/Relationship Management
• Good knowledge of business/commercial law
• Product Development & Positioning Strategies
• Pricing Strategies/Techniques
• Good knowledge of Consumer Behaviour
• Financial literacy
• Brand Management & Communication
• Problem Solving skills/abilities
• Good written and oral communication & presentation skills

Skills / Competencies:

• Strong interpersonal skills.
• Critical reasoning and analytical abilities
• Leadership and People management skills
• Business Acumen
• Office Administration.

Application Instructions:

The application deadline is 31st July, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://up-ng.com/