Darkstore Business Lead at Glovo Nigeria

Job Title: Darkstore Business Lead

Job Description

• As Darkstore Business Lead in our Dark Stores, you will be responsible for ensuring seamless operational efficiency, optimizing processes, and leading initiatives to enhance store performance, inventory accuracy, and fulfillment speed to deliver an exceptional customer experience.

Responsibilities

• Launch grocery retail stores in your city from scratch
• Manage, control and direct Groceries retail stores and continuously improve i) functionality, ii) service level in order to achieve our Customer Experience goals while being obsessive about iii) growth
• Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.
• Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical, and demanding environment.
• Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.
• Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.
• Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives that will deliver growth of the retail stores
• Supervise the maintenance of the working environment, ensuring health and safety standards across your stores.
• Achieve stock accuracy targets.
• Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
• Improve quality and eliminate errors, reducing business costs.
• Manage and report main KPIs on a weekly basis.
• Perform administrative duties and additional functions, as needed and determined by management
• All while delivering positive P&L results.

Requirements

• An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment
• 3 – 5 years of experience in retail, managing multidisciplinary teams
• Fluency in the local language and English
• Proficiency with SQL
• Working knowledge of Six Sigma tools and Lean techniques is preferred
• An empathetic, inclusive and curious attitude.

Benefits

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Application Instructions:

The application deadline is on Not Specified. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website:  https://glovoapp.com/ng/en/