QA / QC Officer (Catering Operations) at Olman Business Solution

Job Title: QA / QC Officer (Catering Operations)

Job Description

• We are seeking a detail-oriented QA/QC Officer with a strong background in food safety and quality management to join our growing team.
• The ideal candidate will ensure that all food production and service activities comply with internal quality standards, customer expectations, and relevant food safety regulations.
• This role covers both industrial catering operations and the restaurant arm of the business.

Key Responsibilities
Quality Assurance & Food Safety:

• Monitor and enforce compliance with HACCP, ISO 22000, and other relevant food safety standards.
• Conduct daily quality checks on raw materials, food production processes, finished meals, and service delivery.
• Ensure proper documentation and record-keeping of all QA/QC activities (checklists, logs, non-conformance reports).
• Develop and review Standard Operating Procedures (SOPs) for food safety, hygiene, and quality control.
• Monitor temperature control during storage, cooking, holding, and transportation of food items (cold chain).
• Ensure traceability of food products from supplier to final consumer.

Hygiene and Sanitation:

• Supervise cleaning schedules and sanitation procedures in kitchen, storage, and service areas.
• Ensure personal hygiene practices among food handlers align with company policies.
• Conduct regular internal audits and hygiene inspections for both the industrial kitchen and restaurant.

Training & Compliance:

• Train food handlers and restaurant staff on quality and food safety protocols.
• Ensure all staff are up-to-date with required certifications and compliance mandates.
• Support pre-operational checks and risk assessments.

Non-Conformity & Corrective Actions:

• Identify, report, and follow up on non-conformances (e.g., substandard meals, poor hygiene practices, expired products).
• Implement corrective and preventive action plans (CAPA) in response to quality or safety deviations.

Customer Feedback & Continuous Improvement:

• Gather and analyze customer and client feedback on food quality and service.
• Work with the culinary and operations team to continuously improve quality outcomes.
• Participate in menu sampling, sensory evaluations, and product development trials.

Key Performance Indicators (KPIs)

• Compliance score from internal and external audits
• Rate of non-conformities and resolved corrective actions
• Timeliness of documentation and reporting
• Staff training and hygiene compliance rate
• Customer satisfaction ratings related to food quality and safety

Requirements
Education & Qualifications:

• B.Sc. or HND in Food Science, Microbiology, Biochemistry, or related field
• HACCP Level 3 or higher certification
• ISO 22000/FSSC 22000 knowledge is an added advantage

Experience:

• 2 – 3 years of experience in QA/QC within an industrial catering, food manufacturing, or hospitality environment

Salary
N200,000 – N250,000 / month.

Application Instructions:

The application deadline is 31st July, 2025. Therefore, Qualified and interested candidates should send their updated resumes to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website
Official Website: https://olmanbsl.com/

Note

• Olman Business Solutions is an equal opportunity employer committed to diversity and inclusion.
• We encourage qualified individuals from all backgrounds to apply.