Student Recruitment Specialist at Nile University of Nigeria

Job Title: Student Recruitment Specialist

Job Summary

• We are currently looking to engage a highly competent and result-oriented Student Recruitment Specialist with strong personal & professional integrity to join the dynamic team in our Nile Digital Education Team (Lagos Branch).

Responsibilities

• The Student Recruitment Specialist will focus on engaging with prospective students, nurturing leads, and championing the conversion of leads into registered students.
• Make outbound calls to leads generated through various channels, including website inquiries, social media, and events.
• Engage with prospective students to understand their educational needs and career goals.
• Provide detailed information about our educational programs, admission requirements, and application procedures.
• Build rapport with prospective students and address any concerns or objections they may have.
• Follow up with leads through phone calls, emails, and other communication channels to maintain engagement and facilitate the conversion process.
• Collaborate with the admissions team to ensure a smooth transition for registered students and provide ongoing support as needed.
• Meet or exceed recruitment targets and key performance indicators (KPIs) related to lead conversion and enrolment.
• Drive the focus on improving the client’s experience in every interaction through call listening, quality checking, and feedback.
• Resolve all callers’ queries that are escalated from agents efficiently and effectively.
• Utilize all quality management feedback and insights to coach and develop team leaders to deliver exceptional service.

Qualification & Experience

• Minimum of HND / B.Sc. in Mass Communication, Marketing, English, or any related discipline.
• Minimum of 3 years relevant work experience in the Contact Centre industry.
• Strong understanding of the institution’s policies and services.
• Proficiency in communicating in Hausa and other major Nigerian languages is an added advantage.

Application Instructions:

The application deadline is 30th August, 2025. Therefore, qualified and interested candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

NOTE: Only Successful candidate will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://nileuniversity.edu.ng/