| Full Time Jobs |
| Posted 5 years ago |
Job Title: Communication Technical Assistant
Job Location : Maiduguri
Job Identification : 3126
Job Category : Health, Safety and Security
Degree Level : University
Job Type : Full time
Job Description
Department: Safety and Security Position: Centre for monitoring and communication (CMC) Technical Assistant
Reports to: HSS- CMC Team Lead
Supervision of: Nil
Technical Supervision: HSS Coordinator/Manager
Duty station: Maiduguri, Borno State
Travel: 20% All Areas of NRC Presence
Project number: NGFP0000
Duration and type of contract: End of December 2021 (possibility of extension)
All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
Background of the positon
NRC Centre for Monitoring and communication (CMC) is an integral unit of the Health, Safety and Security (HSS) department based in Maiduguri, Borno State and tasked with the responsibility for collecting, analysing and disseminating information, tracking of staff and vehicles, emergency response and handling communication gadgets. The CMC room works 24/7 and is manned by the CMC staff both day and night.
The HSS-CMC Technical Assistant will have technical skills and experience in monitoring, tracking and communicating using various medium of communication such as (VHF radio, GPS tracker, Satellite phones). He/she will be able to work with internet based tracking platforms and GIS systems used by NRC. Additionally, the assistant will be able to make or undertake minor installations, maintenance and repairs of communication equipment (e.g installation of antennae on the roof top) and related electronic installations. This will require using various tools, working above shoulder height, climbing atop building using ladder and at times carry/lifting heavy gadgets.
The HSS Technical Assistant will be based in Maiduguri Borno State with travels (air or road) to locations with NRC presence in Borno, Adamawa and Plateau State, to address security communication issues, trouble shooting of communication equipment, training and retraining of Staff on communication and tracking.
The HSS- CMC Technical assistant will report directly to the HSS-CMC Team Lead and will receive support and capacity building from the HSS Coordinator or Country HSS Manager.
- Role and responsibilities
The purpose of the CMC Assistant role is to assist in the day-to-day running of Health Safety, security, and Centre for Monitoring and Communications (CMC) on shift basis (day and night) by following the requirements set out in the CMC Standard Operating Procedures to enable safe monitoring and tracking of all staff, visitors and consultants.
- Adhere to NRC Employee policies, tools, handbooks and guidelines, uphold humanitarian principles.
- Contribute to the attainment of HSS strategy by ensuring staff are kept informed on a timely manner by issuing/distributing security information on the available mediums and conducting security briefings.
- Assist with the implementation NRC’s HSS Policies and guidelines through contributing in the enforcement of existing Contingency Plans and SOPs.
- Participate in all relevant HSS trainings and capacity building
- Prepare and develop daily situation reports as required share with the supervisor
- Ensure proper filing of HSS documents taking into consideration confidentiality.
- Work closely and liaise with other Core Competencies (CC) and other Support sectors to integrate CMC services to facilitate NRC Program activities.
Specific responsibilities;
- Monitor and track all NRC staff travels and movements in Borno, Adamawa, Plateau State, including travels across mission filed office in the North East, and other parts of Nigeria.
- Ensure that all staff traveling to field locations are issued with a working and fully charged communication device.
- Track the issuance of all communication devices and ensure that they are safely kept in good working conditions.
- Log in all daily travels/movements in the CMC communication log sheet.
- Support with the installation of communication devices and conduct regular repairs and necessary.
- As assigned by the Supervisor, will conduct regular check on all electronic and monitoring devices and report any faults for further action.
- Work closely on a daily basis with Field Coordinators and Security Focal Persons (SFP) to conduct staff headcounts and submit report to the Supervisor.
- Coordinate with NRC Logistics to ensure that vehicles are assigned on a timely manner to facilitate airport pick-ups and drops off. This also includes coordinating vehicles dispatch assigned to expat staff in the evening and over the weekends.
- Receive all phones calls from NRC staff and professionally respond to their queries and disseminate accurate information as required.
- Draft security alert messages and share with Team Lead for review before disseminating to all staff.
- Draft and share Daily media scan with the Team Lead for further dissemination.
- Monitor open source channels (TV, radio, social media, etc) to collate and flag relevant information and update the CMC Team Leader.
- Disseminate COVID – 19 related alerts as reviewed and verified by the CMC TL.
- Train and retrain staff on the CMC operations and use of communications devices during visits to the field.
- Support the HSS Team in managing emergency incidents through communicating with various sources and taking up additional responsibilities as might be assigned by the CMC TL.
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- NRC Nigeria Program Core Competencies and Support Functions
Application Deadline
09/17/2021, 11:53 AM