Job Title: Program Officer I

Job Location : United States of America

Time type : Full time

About The Company

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication and social marketing — creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries and all U.S. states and territories.

As we evolve to meet the challenges of the future, we stand committed to the principles that have guided our organization for the last 40+ years. Our work continues to be grounded in research and science, strengthened by partnerships and focused on building the capacity of individuals, communities and countries to succeed.

Job Summary:

The FHI 360 Global Connections department engages with a diversity of institutions and individuals in the United States and around the world to strengthen professional, cultural, youth and academic exchanges, civil engagement, and educational/training linkages. A growing area of work includes virtual trainings that focus on professional and institutional development in a broad range of technical areas.

The Civic Engagement projects, which primarily focuses on women entrepreneurship, provide trainings and civil society capacity building activities for partners in the MENA and/or SCA regions. The current funder is the U.S. Department of State’s Bureau of Near Eastern Affairs; however, these projects may also receive funding from other funders/sources. We are seeking applications for a Program Officer I to provide administrative and programmatic support for a wide range of program activities, including virtual trainings and workshops, operations/procurement, public education, etc.

Application Components:

• Resume;
• Cover Letter; and
• Language exam (to be coordinated by FHI 360).

This position is contingent upon funder vetting approval.

RESPONSIBILITIES include but are not limited to:

• Program Procurement/Payments: Collect documentation from consultants, including preliminary procurement documentation and expense reports; process consultant payments; draft consultant agreements in collaboration with the Senior Program Officer; generate payment requests; monitor consultant activities, as assigned, including tracking consultant timelines, deliverables, and budgets; review and process consultant payments; ensure all recorded/tracked data is accurate and meets program monitoring and reporting needs; provide general procurement/administrative support, as needed, and serve as a liaison with internal units, such as finance and accounting.
• Virtual Trainings and Workshops: Collect curricula and training materials from trainers; support selection of training and curriculum development consultants; assist with participant communication; arrange training logistics; support implementation of online trainings; and support Project Manager and/or Technical Officer on development of curriculum and training materials.
• Public Education: Provide research support, as needed; maintain records; review and process public education consultant payments; research and identify relevant articles for translation; and collaborate closely with and process payments for translation company and/or consultants.
• General Program Support: Provide general research and troubleshooting support for program team; ensure all recorded/tracked data is accurate and meets program monitoring and reporting needs; contribute to client report sections; and provide translation of documents, as needed
• Collaboration/Communication: Maintain professional standard of communication with colleagues, consultants, and beneficiaries; and ensure work style contributes to team building and a professional environment where colleagues can work together efficiently.
• Business Development: Participate in business development opportunities, as necessary.  

Competencies: 

• Project Management (Planning and Time Management) – accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshal’s people, time, and resources efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
• Problem Solving – analyzes problems, seeks input from others and considers a variety of solutions. Chooses most efficient and effective solutions with attention to the impact that solution has on other projects and tasks.
• Technical Skills and Learning – lets go of outdated processes and procedures, seeks out resources to improve technical skills, and readily learns new industry processes, systems, and products.
• Employees are expected to possess or have high potential for the development of these three fundamental competencies.

Applied Knowledge & Skills:

• Basic knowledge of concepts, practices, and procedures with project design.
• Proficient in Persian, Tajik, or Dari
• Strong oral and written communication skills.
• Demonstrated proficiency with Microsoft Office suite software.
• Ability to problem solve and recommend corrective action as needed.
• Strong organizational skills and attention to detail needed to adhere to project deadlines.
• Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
• Able to read, write, and speak proficient English

Problem Solving & Impact:

• Works on problems of limited to moderate scope that require a review of various factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Establishes rapport with internal and external contacts.
• Decisions may cause delays and affect a work unit or area within a department.

Supervision Given/Received:

• Receives general instructions on routine work, detailed instructions on new projects or assignments.
• Uses independent judgment in determining workflow and priorities.
• Typically reports to a Manager, Associate Director, or Director.

Education:

• Bachelor’s Degree or its International Equivalent – Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Field.

Experience:

• Typically requires a minimum of 2+ years of experience supporting projects and/or a technical practice area.
• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
• Prior experience using Microsoft Office Suite preferred.
• Shown understanding of MENA and/or SCA regions’ cultures preferred; and
• Knowledge of and experience working on women’s economic rights preferred

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit or stand for extended periods of time.
• Ability to move 5 – 25 lbs.

Technology to be Used:

• Personal Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Skype/TEAMS, e-mail).

Travel Requirements:

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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