| Full Time Jobs |
| Posted 4 years ago |
MacTay Consulting is one of the leading management consulting firm whose mission is to provide clients and stakeholders with the best value through practical human performance-improvement solutions, delivered by a highly-powered professional team. They are currently located at 5 Prince Adelowo Adedeji St, Peninsula, Lagos.
JOB TITLE: Packet Core Engineer
JOB LOCATION: Lagos
Employment Type: Full-time
Responsibilities
- Performs Active Alarm/KPI/Fault monitoring of all Packet core nodes including but not limited to: (MME/MPG/DNS/SAPC)
- Perform low-level preventive maintenance
- Trouble Ticket Handling/Management within SLA
- Trigger Escalation matrix where applicable
- Treat out of trend targeted Service KPIs as per agreed ways of working
- Incidents Handover/ Notification via Phone call/Email/WhatsApp
- Attend to Internal/external customer queries to the front office in a Timely Manner
- Preliminary investigation of subscribers’ complaints (General/VIP)
- Perform Access Management for Planned and Routine Network Maintenance
- Perform pre/post checks during Planned activities
- Share Periodic Performance stats reports within timeline and at an agreed frequency
- Generate relevant Network performance reports within the timeline
- Attend to Adhoc reports/requests in a timely manner
- Assist in KPI Performance Improvement
- Perform proper Shift Handover
- Ensure compliance to MSTOP processes guiding 1st level Operations (e.g Event/Incident Management)
- Work according to laid down processes and procedures
- Perform any other task as assigned by the Team Lead/Manager
Requirements
- B.Sc in Computer Science or Telecommunication Engineering.
- Minimum of 7+ years in the telecom industry for a similar role.
- Domain: Packet Core native and virtualized systems, Clouds, and IP networks.
- Good understanding of Cloud Native and 5G.
- Experience from work as an Integration Engineer.
- Knowledge of Ericsson Solution, vEPC, EPG, MME, PCRF, SAPC.
- Cisco, Juniper, F5, Fortinet Knowledge
- Experience with Open stack, Kubernetes, and Docker.
- Experience in Scripting and python.
- Sophisticated routing understanding and network security Knowledge.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: November 1, 2021