| Full Time Jobs |
| Posted 4 years ago |
Job Type
Full-time, Remote.
SALARY
₦415,830.00 – ₦748,494.00 per month paid in dollars. Three-month probation. Health benefits are included.
JOB DESCRIPTION
The successful candidate is tasked with converting inbound and outbound calls into scheduled bookings. Specifically, you will be responsible for the following: – Determining basic client needs via phone.
– Ability to probe for information and determine client needs;
– Handling Inbound and Outbound phone calls, and contributing the following: Learning phone scripts; Following up through phone calls; Adhering to call quality standards; Successfully live transferring hot leads to clients.
– Learning in-house customer management systems (in-house training provided)
– Fulfilling requests by clarifying desired information and forwarding requests to the appropriate party.
– Maintaining customer service database by entering data/information.
– Participating in weekly team meetings and one-on-one meetings with the Call Center Manager, and accepting feedback on performance based on calls transferred and following scripts.
– Updating personal knowledge base by participating in sales and educational opportunities.
QUALIFICATIONS
– Hands-on experience in real estate sales, business development, business to business sales, and call centers.
– Superior communication skills, as well as the ability to build relationships with potential clients and use persuasive sales ability to schedule immigration consultations.
– Demonstrated efficiency with time management, multi-tasking, and problem-solving abilities.
– Nice to have: Experience utilizing call center (Five9); fluently speaking a language other than English.
– Ability to work both within a team as well as independently.
– Highly detail-oriented and excellent follow-up skills.
WHY WORK FOR US?
– 100% remote work.
– Scheduled 8 hour shifts (Monday to Friday: 10am-6pm EST, or 12pm-8pm EST).
– Ongoing encouragement of internal growth with lots of opportunities to advance your career goals.
– Friendly and vibrant environment.
– Employee Referral Program.
– Generous Commission Structure.
– Having the opportunity to do meaningful work while learning from very well-respected professionals in the industry.
– Being part of a growing team that changes the lives of individuals and families looking to purchase a home.
Job Types: Full-time, Permanent
Salary: ₦415,830.00 – ₦748,494.00 per month
Experience:
- Sales: 2 years (Preferred)
Language:
- English (Preferred)