Head, Operations at GTI Microfinance Bank

GTI Microfinance Bank Limited is one of the leading Micro-finance Institution in Nigeria, they help in providing prompt and affordable financial services to the active low and middle-class income earners.

JOB TITLE: Head, Operations

JOB LOCATION: Lagos
Employment Type: Full-time

JOB DETAILS:

• Ensure controlled processing of cash, funds transfer and account opening requests and in line with policies and agreed Turn-Around-Time (TAT).
• Prompt handling of customers’ account maintenance requests and in line with policy.
• Prompt processing of clearing cheques through the Correspondent Banks.
• Proper tracking, recording and timely processing of cash collections by Loan Officers across the bank.
• Ensure vault-in and vault-out processes are done in full compliance to policies and controls.
• Timely vault replenishment and funding of Correspondent Accounts to cover transactions.
• Prompt application of inflows (through the correspondent banks) into customers’ accounts.
• Drive customers adoption towards direct payment (transfers) into their accounts with GTI Microfinance Bank.
• First level transaction call-over on daily transactions to promptly address identified gaps.
• Prompt response to review observations by Internal Control Unit and closure to open items in the Bank Reconciliation Statements.
• Timely issuance of transaction/business reports.
• Prompt and effective reconciliation at end-of-day and sign-off on transaction registers at the branches.
• Reconciliation of daily physical cash balances to system positions in all branches.
• Ensure cash holdings in vault and till/premises are within the approved insured limits.
• Provide leadership in the participation in requirement gathering and testing of banking application and other automated platforms for optimal performance.
• Take part in review and recommendation of necessary updates into the bank’s operational policies.
• Build staff capacity and productivity through effective trainings.
• Attain top rating in audit of the Operations group in the bank.

Qualifications & Experience
The ideal applicant should possess the following qualification & expericence:

Qualifications:

• A B.Sc / M.Sc Degree holder & other relevant professional qualifications such MCIBN will be added advantage.

Experience:

• Minimum of 5 years working experience in same position from a Financial Institution preferably a Microfinance Bank.
• Applicant should also have digital banking operation experience.

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