B2B Account Management Lead at Umba Nigeria

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Full Time Jobs

Lagos

Posted 2 years ago

Umba Nigeria is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: B2B Account Management Lead

Location: Lagos

About Umba Nigeria: Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services. The Umba platform allows users to apply, receive and repay microloans through their mobile phone while using machine learning to underwrite using a risk score that is highly accurate and improves over time. Umba has just rolled out a new online POS solution and is teaming up with some of the biggest e-commerce merchants to increase customers access to online goods and services.

Job Requirements

Bachelor’s Degree in Business, Marketing, or a related field
5+ years of experience in B2B account management, preferably in a SaaS business
2+ years of experience leading a team of account managers or a similar role.
Strong customer service skills, with the ability to build and maintain relationships with clients.
Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical audiences.
Strong analytical skills and the ability to analyze data to identify trends and make recommendations.
Self-motivated, with the ability to work independently and as part of a team.
Knowledge of CRM software, such as Salesforce, and project management tools, such as Asana, is a plus.