Customer Retention & CX Coordinator at ipNX Nigeria Limited
ipNX Nigeria Limited is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:
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Job Title: Customer Retention & CX Coordinator
Job ID: 118
Location: Victoria Island, Lagos
Department: Customer Experience & Advocacy
Function: Supervise all activities of CX & Retention unit
Reporting to: Head, Customer Experience & Advocacy
Travel Frequency: Minimal
About ipNX Nigeria Limited: ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything – people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.
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Job Requirements
- University Degree in Social Sciences
- Post Graduate degree (MBA, M.Sc., etc.) an added advantage
- Professional Qualification in Customer experience management an added advantage
Work Experience:
- 3+ years of customer loyalty and retention experience
- Data analysis experience using Excel with pivot tables and statistical analysis.
How to Submit Your Application
Interested and qualified candidates should: Click here to apply online
Application Closing Date
30th June, 2023.
Job Features
| Job Category | Customer Service / Call Centre / Front Desk / Receptionist Jobs in Nigeria |