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Home » Jobs

Front Desk Officer at La Campagne Tropicana Beach Resort

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View Jobs at La Campagne Tropicana Beach Resort
Full Time Jobs
Lagos
Posted 8 months ago

Job Title: Front Desk Officer

Activities

  • Greet and welcome guests upon arrival with a warm and friendly attitude.
  • Check guests in and out efficiently, ensuring accuracy in reservations and billing.
  • Answer phone calls and respond to inquiries regarding hotel services, reservations, and local attractions.
  • Maintain an organized front desk area, ensuring all information is up to date and accessible.
  • Handle guest complaints and concerns professionally, working towards quick resolutions.
  • Collaborate with housekeeping and maintenance teams to ensure guest rooms are prepared and maintained to the highest standards.
  • Provide information about local attractions, dining options, and activities to enhance guests’ experiences.

Candidate Profile

  • A level, Higher diploma or equivalent; a degree in hospitality management or a related field is a plus.
  • 5 years experience in a customer service role, preferably in the hospitality industry.
  • Strong communication and interpersonal skills, with a passion for helping others.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in using computer systems and hotel management software.
  • Flexibility to work various shifts, including weekends and holidays.

Application Instructions:

The application deadline is 15th October, 2024. Therefore qualified and interested candidates should send their  CV to :  [email protected] using the Job Title and Location.

Job Features

Job CategoryCustomer Service / Call Centre / Front Desk / Receptionist Jobs, Front Desk Jobs

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