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Billing Officer at Ascentech Services Limited

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View Jobs at Ascentech Services Limited
Full Time Jobs
Lagos
Posted 8 months ago

Job Title: Billing Officer

Activities

  • Respond promptly to customer inquiries via phone, email, and in person, ensuring a high level of satisfaction.
  • Process billing transactions, including invoicing, payment collection, and account adjustments.
  • Maintain accurate customer records and billing information in the system.
  • Collaborate with various departments to resolve customer issues and improve service efficiency.
  • Provide clear and effective communication regarding billing inquiries, account statuses, and payment options.
  • Identify trends in customer feedback and suggest improvements to enhance service delivery.
  • Assist in training new team members on customer service and billing processes.

Candidate Profile

  • Interested candidates should possess a Bachelor’s Degree / HND in relevant fields
  • Minimum of 1-2 years of experience in customer service and billing.
  • Proven track record of excellent communication skills, both written and verbal.
  • Strong attention to detail and accuracy in billing processes.
  • Proficiency in billing software and Microsoft Office Suite.
  • Ability to handle multiple tasks efficiently and effectively.

Application Instructions:

The application deadline is Not Specified. Therefore qualified and interested candidates should send their CV to: [email protected] using the Job Title as the subject of the mail. 

Note: Only shortlisted candidates will be contacted.

Job Features

Job Categoryofficer

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