Chief Operations Officer at iRecharge Tech-Innovations Limited

Job Title: Chief Operations Officer

Activities

• Direct and manage daily operations of the bank, ensuring smooth and efficient functioning across all departments.
• Develop and implement operational policies and procedures to enhance productivity and compliance.
• Monitor financial performance and identify areas for improvement.
• Work closely with finance teams to optimize budgeting, forecasting, and cost management strategies.
• Operational Efficiency: Measure and improve key operational metrics such as cost-to-income ratio, processing times, and service quality.
• Financial Performance: Monitor metrics like profitability margins, return on assets (ROA), and liquidity ratios.
• Risk Management Effectiveness: Assess the effectiveness of risk controls and regulatory compliance through audit results and incident reports.
• Technology Adoption: Track progress in implementing new technologies, improving digital services, and enhancing cybersecurity measures.
• Employee Engagement and Development: Evaluate team performance, retention rates, and employee satisfaction surveys.
• Customer Satisfaction: Monitor customer feedback, net p

Candidate Profile

• Proven experience as a senior executive in the digital banking/FinTech space.
• Demonstrated expertise in collaborating across diverse departments within the banking industry.
• Strong background in managing operational functions within a bank, including knowledge of regulatory requirements.
• Demonstrated success in overseeing complex financial operations, strategic planning, and risk management.
• Track record of driving digital transformation and adopting innovative technologies in banking operations.
• Excellent leadership, communication, and interpersonal skills.
• Advanced Degree in Business Administration, Finance, or a related field; MBA preferred.

Application Instructions:

The application deadline is 30th November 2024. Therefore qualified and interested candidates should submit their Resumes, cover letters, and any relevant certifications to: [email protected] using the job title as the subject of the mail.