Sales / Marketing Travel Consultant at Pruvia Integrated Limited

Job Title: Sales / Marketing Travel Consultant

Activities

• Proactively identify and generate new leads through various channels including, but not limited to, networking, referrals, online platforms, travel expos, and industry events.
• Ability to track and manage leads, ensuring a consistent and thorough approach to lead management.
• Collaborate with marketing teams to develop and implement strategies for attracting potential customers.
• Lead Nurturing and Follow-up
• Engage with leads through personalized communication, understanding their travel needs and preferences.
• Conduct timely and strategic follow-ups via phone calls, emails, and meetings to convert leads into clients.
• Provide detailed travel advice and present customized travel solutions that meet the client’s requirements.
• Sales Conversion and Revenue Growth
• Achieve and exceed monthly sales targets by closing deals with new and existing clients.
• Develop and maintain strong relationships with clients to encourage repeat business and referrals.
• Offer upsell and cross-sell opportunities to enhance the value of bookings and drive additional revenue.
• Monitor sales performance metrics and adjust strategies to optimize sales outcomes.
• Take ownership of the sales process from lead generation to closing, ensuring a significant contribution to revenue growth.
• Customer Relationship Management:
• Maintain a high level of customer satisfaction by delivering personalized, high-quality service.
• Resolve any client issues or concerns promptly to ensure a positive customer experience.
• Keep clients informed of new travel offers, promotions, and updates relevant to their interests.
• Product Knowledge and Market Awareness:
• Stay up-to-date with the latest travel trends, destinations, and products.
• Attend training sessions, webinars, and industry events to continuously improve knowledge and skills.
• Utilize in-depth product knowledge to educate clients and recommend suitable travel options.
• Collaboration and Teamwork:
• Work closely with other members of the sales team and other departments to ensure seamless service delivery.
• Share insights and feedback with the marketing team to help refine lead-generation strategies.
• Participate in regular sales meetings and contribute to the overall sales strategy.
• Key Performance Indicators (KPIs)
• Lead Conversion Rate: Percentage of leads converted into sales.
• Revenue Growth: Achieving or exceeding sales revenue targets.
• Customer Satisfaction: Positive feedback and high customer retention rates.
• Upsell/Cross-Sell Success: Additional revenue generated through upselling and cross-selling.

Candidate Profile

• Experience: A minimum of 3-5 years of experience in sales, and marketing, preferably within the travel industry.
• Proven Track Record: Demonstrated success in lead generation, follow-up, and sales conversion.
• Customer-Centric: Strong customer service skills with the ability to build lasting relationships.
• Communication:Excellent verbal and written communication skills, with a persuasive and consultative approach.
• Product Knowledge: Extensive knowledge of travel destinations, products, and services.
• Tech-Savvy: Proficiency in using Microsoft Office Suite, and other sales tools.
• Self-motivated: Highly driven, with the ability to work independently and as part of a team.
• Adaptability: Ability to quickly adapt to new situations, challenges, and technologies. MUST be able to work under pressure and handle multiple tasks simultaneously.

Application Instructions:

The application deadline is 10th November 2024. Therefore qualified and interested candidates should send their CV / Resume to: [email protected] or [email protected] using the Job Title as the subject of the mail.