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Retail Fashion Associate at a Luxury Fashion Brand – WorQulture

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View Jobs at WorQulture
Full Time Jobs
Lagos
Posted 8 months ago

Job Title: Retail Fashion Associate

Activities

  • Welcome and greet customers as they enter the store, providing friendly and personalized assistance to help them find products that meet their needs and preferences.
  • Build relationships with customers by engaging in genuine conversations, actively listening to their fashion preferences, and offering styling advice and recommendations.
  • Demonstrate a strong understanding of our product offerings and stay informed about current fashion trends, collections, and promotions.
  • Assist customers with fitting rooms, offering feedback on fit, styling, and coordinating outfits to enhance their shopping experience and increase sales.
  • Process transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card, and other payment methods, and maintaining a tidy and organized cash wrap area.
  • Maintain visual merchandising standards by replenishing stock on the sales floor, arranging displays, and ensuring that products are neatly folded, hung, and presented according to brand guidelines.
  • Monitor inventory levels, conduct regular stock checks, and communicate product replenishment needs to management to ensure adequate supply and availability of merchandise.
  • Assist with store opening and closing procedures, including cash reconciliation, security checks, and ensuring that the store is clean, organized, and ready for the next day’s operations.
  • Collaborate with team members and management to achieve sales targets, meet performance goals, and contribute to the overall success of the store.
  • Resolve customer concerns or complaints promptly and courteously, and escalating issues as needed to ensure customer satisfaction.
  • Take Photos of products in the store for social media styling and content creation
  • Writing, reviewing, editing, and updating content for the company website, social media pages, marketing
  • Perform all other duties as assigned daily.

Candidate Profile

  • Bachelor’s degree in any related field.
  • Minimum 2 years experience in retail fashion sales
  • Excellent communications skills
  • Strong sense of style with a passion for fashion and luxury products.
  • Ability to multitask in a fast-paced retail environment, prioritize tasks, and adapt to changing priorities and customer demands.
  • Strong attention to detail and organizational skills.
  • Ability to follow instructions and work as part of a team.
  • Basic Knowledge in the use Microsoft Excel and Social Media
  • Flexible to work a shift schedule including weekends.

Application Instructions:

The application deadline is 28th October 2024. Therefore qualified and interested candidates should send their CV to: [email protected] using L&D as the subject of the mail.

Job Features

Job CategoryAdmin Associate, Director / Associate Partner Jobs

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