Telesales Representative at Vitalvida Limited – 7 Openings

Job Title: Telesales Representative

Activities

• Initiate and make outbound calls to prospective customers, introducing them to our products or services.
• Present key features and benefits in a clear and persuasive manner.
• Respond to customer questions about products or services, providing detailed and accurate information.
• Address any concerns or objections raised by customers, guiding them toward a purchase decision.
• Confidently close sales over the phone and process orders efficiently.
• Offer deals or discounts where applicable to incentivize purchases.
• Maintain accurate records of calls, customer interactions, and sales in the CRM system.
• Track leads, opportunities, and follow-ups to maximize sales efforts.
• Follow up with customers post-sale to ensure satisfaction and build long-term relationships.
• Encourage repeat business by offering excellent post-sale service and handling any concerns quickly.

Candidate Profile

• Previous experience in telesales, telemarketing, or customer service.
• Excellent phone manners and confidence in handling calls.
• Proven ability to meet or exceed sales targets.
• Strong Verbal Communication: Ability to explain products clearly, answer customer questions, and persuade customers to make a purchase.
• CRM Knowledge: Basic understanding of CRM tools like Snipper CRM, Zoho CRM, or similar platforms for managing customer interactions.
• Patience & Resilience: Ability to handle rejections and maintain motivation throughout the sales process.
• Sales Closing & Negotiation: Skilled in closing sales and negotiating effectively to meet customer needs and company goals.
• Active Listening & Problem Solving: Ability to listen carefully to customer needs and offer appropriate solutions.

Application Instructions:

The application deadline is 23rd November 2024. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION”